Sweet Deal Drums Privacy Policy
Purpose of Policy
This privacy policy applies to you, the user of this website and Sweet Deal Drums, the owner and provider of this website. We take the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of our website. This privacy policy should be read alongside, and in addition to, our Terms and Conditions and Cookie Policy.
Our Contact Details
2. Name: Sweet Deal Drums
Address: Unit 2 Buslingthorpe Green Industrial Estate, Buslingthorpe Green,
Leeds LS7 2HG
Phone Number: 07973853041
E-mail: sweetdealdrums@gmail.com
What is the Purpose of the Privacy Policy?
3. To help us achieve our goal of providing the highest quality products and professional services for everyone, Sweet Deal Drums uses information from our interactions with you, other customers and from certain third parties.
4. Sweet Deal Drums respects the privacy rights of both its online visitors and 'face to face' customers and recognises the importance of protecting the information collected about you and others. For this reason, we have established procedures to ensure that your personal information is handled in a responsible manner.
5. This Privacy Policy provides you with information on:
what kind of information we collect
the purposes for which we collect and use the information
how your information is handled
with whom we may share it with
what choices you have regarding our use of the information you provide
6. By visiting the Sweet Deal Drums website you accept the content of this Privacy Policy together with the Sweet Deal Drums Terms and Conditions, Cookie Policy and any other documents referred to in this Privacy Policy.
7. This Privacy Policy sets out the basis about how we will process any information we collect from you or that you provide to us. Please carefully read the following information so that you understand our views and practices regarding your personal data and how we will treat it.
8. If you have any privacy questions or concerns or any enquires regarding the personal information you have given us then please contact Sweet Deal Drums at sweetdealdrums@gmail.com or via the “Contact Us” facility on the website.
Who is responsible for the Protection of your Information?
9. Sweet Deal Drums determines the purposes and means of the processing of your personal data.
What personal information do we collect?
10. All our activities are based on stringent ethical principles and legal requirements, and we are committed to protect the privacy of all visitors to our website. For this reason, the personal data we collect is dependent on how our website and related services are used
Data collected through your interaction with us
11. Various technologies may be used on our website in order to improve them, make them more user-friendly, effective, and secure. Such technologies may lead to data being collected automatically by us or by third parties on behalf of us. Examples of such technologies are cookies.
Your device and using our website
12. When you visit our website, data is sent from your browser to our server. This data makes it possible to optimise our services and improve your experience on our website. The data is automatically collected and stored by us or by third parties on our behalf. The information we may collect includes:
your IP address,
your date and time of the visit,
the referral URL (the site from which the visitor has been referred e.g. Google),
Collecting your data via cookies
13. To the extent that you access our website, we will collect your data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on our website, please refer to our Cookie Policy.
Data provided by you
14. Besides the data collected by automated means, we also process data which you have provided to us. This includes, but is not limited to:
personal data that identifies you as an individual, namely, your contact information, including your first and last name, billing or delivery address, telephone number and email address. We also collect images relating to you for use on our website and on our social media platforms Facebook and Instagram. If you provide any personal data of another person, including images, please make sure that you have the right to share that information with us.
information that you upload to or share through our site by using our services
if you contact us, we may keep a record of that correspondence
if you contact us to report a problem with our site or for technical or customer support, we may keep a record of that correspondence or conversation
15. If you provide us with personal data via our websites or other channels, this is done on an entirely voluntary basis. If you choose not to provide requested information, various customer benefits may not be available. In certain cases, only those people that have submitted the necessary personal data to us are able to order products, use certain services and in other ways avail themselves of the activities and offers available on our website.
How is your Personal Information Used?
16. We may use information held about you in the following ways:
to ensure that content from our site is presented in the most effective manner for you and the media you use
for purposes relating to your order; e.g. to notify you regarding the status of your order or delivery, to fulfil your requests, such as responding to a question regarding our products, to help you locate a retailer near you, fulfil your order, process your payment, and/or to provide you with customer service.
to respond to any query or complaint you may raise with us, and to process your request
to carry out our obligations arising from any contracts entered into between you and us,
to notify you about changes to our services, changes to our terms, conditions, and policies and/or other administrative information
to administer and maintain our records
to promote the brand via the use of your name and image/s
to prevent or detect any misuse or fraud
17. If you are an existing customer, we may contact you via the contact details provided by you (e.g. by email, SMS, telephone or any other electronic means) for product or purchase interests or for special offers and promotions.
What are the Legal Reasons we rely on to Process your Information?
18. GDPR and the Data Protection Act outlines a number of legal reasons which allows us to process your information. For the majority of your personal information we will rely on one of the following reasons:
we have your consent to do so, or
we need your personal data to perform a contract with you. For example, to process a payment from you, fulfil your order or provide customer support connected with an order, or
the processing is in our legitimate interests and not overridden by your rights, or
we have a legal obligation to collect or disclose personal data from you
How long do we keep your information for?
19. Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the data be deleted.
20. Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Who do we share your information with?
21. One of our core principles is the fact that we will treat your data with care and confidentiality. We will not disclose your data to any third parties aside from what is stated in this Privacy Policy without your prior consent. If required by law, your data may be disclosed to third parties. We may use service providers and data processors who will work on behalf of Sweet Deal Drums. The services may include hosting and maintenance services, e-mail messaging services, delivery services, handling of payment transactions, etc.
22. These third parties are granted access to such personal data they require in order to be able to carry out these services. The service providers and data processors are contractually obliged to treat such information in the strictest confidence and are not allowed to use the data in any other way than required. We take the necessary steps to ensure that our service providers, and the processors working on behalf of Sweet Deal Drums, protect the confidentiality of your data.
23. Please note that any information you post or disclose through your interaction with Sweet Deal Drums on social media; for example personal data contained in the photos, stories, comments and videos that you submit, will become public information, and may be available to visitors to the Sweet Deal Drums website and to the general public.
24. We may disclose your information to the extent that we are under a duty to disclose or share your personal data in order to comply with any legal obligation or the directions of the Court or any other body of competent jurisdiction, or in order to enforce or apply our Privacy Policy and other agreements; or to protect the rights, property, or safety of Sweet Deal Drums, our employees, our customers, or others.
What are your rights?
25. Under the General Data Protection Regulation (GDPR) you have a number of rights in relation to the information held about you. You can make a request to us at any time in relation to these rights.
26. In order to respond to your wish to exercise any of your rights below, dependant on the circumstances, it may be necessary to obtain items of documentation to confirm we are dealing with the right person (e.g. passport, utility bill, birth certificate, etc). This is to ensure information security is upheld and to confirm we are dealing with you and not an individual falsely claiming to be you.
27. Any requests to exercise your rights will be processed within one calendar month.
Right to object and unsubscribe
28. You have the right to object to the processing of your personal data where we believe we have a legitimate interest in processing it.
29. You also have the right to object to our processing of your personal data for directing marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your data which override your rights and freedoms.
30. If you have given consent to receiving promotional information and offers in general, you can withdraw your consent by email, SMS, telephone or by any other electronic means.
Right to request access to your personal data
31. You are entitled to access your personal data by contacting us either by email, writing or telephone. You may request details of the information which we hold about you and the purposes for which it is being held.
Right to request rectification
32. You have the right to request that your personal data is corrected if it is inaccurate or incomplete. If, for any reason we are unable to comply with your request, we will provide you with the reasons for this.
Right to erasure
33. You have the right to request deletion or removal of your personal data from our systems where there is no reason for us to continue processing it. Please note however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you at the time of your request
Right to restriction
34. You have the right to request that we suspend the processing of personal data in certain scenarios, for example If you want us to establish the accuracy of the data, or you have objected to our use of your data but we need to verify whether we have an overriding legitimate ground to use it. Where processing is restricted, we are allowed to retain sufficient information about you to ensure that the restriction is respected in the future.
How we keep your information safe and secure?
35. We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised use, disclosure or access, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing and misuse. Sweet Deal Drums uses third party data processors in relation to the collection and processing of your personal data, namely for your purchases of drumsticks. Any third party data processors engaged by Sweet Deal Drums will only process your personal data in accordance with Sweet Deal Drums instructions and will be contractually obliged to adhere to strict security procedures when handling your personal data.
What social media platforms do we use?
36. Our website provides you with links to our social media platforms. If you choose to interact with our social networks via our website, this action may be made available to those social networks (such as Facebook, Instagram, Twitter) and equally, if you have logged in to one of these social network sites during your visit to our website the social network site might add this information to your profile.
37. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Do we transfer your information to any international organisations?
38. This website is hosted by Squarespace, Inc. The data we have collected from you may be transferred outside the United Kingdom and European Economic Area (EEA) and stored and processed in the United States by Squarespace.
39. Squarespace only transfer data outside the United Kingdom and EEA pursuant to data protection legislation and standard contractual clauses.
Changes to this policy
40. Sweet Deal Drums has pledged to adhere to the fundamental principles of privacy and data protection. We therefore regularly review our privacy policy in order to keep it up to date and compliant with privacy and data protection principles. This privacy policy may be changed from time to time in order to keep pace with new developments and opportunities relating to digital technology and to stay in line with prevailing legislation. Significant changes to the policy will be publicised on our website along with an updated version of the privacy policy.
42. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, may be notified to you by e-mail.
This Privacy Policy was last updated on 31/01/2023 (Version v1)